FAQ
1. How much does it cost to use eventrr?
Eventrr pricing is 2% of the ticket price and pay per use tools plus 2.5% payment processing per transaction for our tools.
2. Can I use Eventrr for free events?
It's free for organizers to use Eventrr if you're only listing your event landing page with free tools like expense manager listing reviews visitor information exhibitor queries! For tools like Event registration on line /Offline SMS, email marketing you have to upgrade your plans there are no monthly charges, enrollment costs, or setup fees If you're just listing events.
Review our pricing information here.
3. How do I sell tickets on Eventrr?
Eventrr can accept cash or credit card payments for your event with Eventrr Organizer. It's a great way to keep track of on-site sales, and you can even collect contact information for your attendees.
4. How do I get money from Eventrr?
To make sure you get paid for your ticket sales, you can be paid by direct deposit, check (USD only), PayPal, or Authorize.Net. When using Eventrr Payment processing to collect payments, your payout will start processing 4-5 days after the event ends.
5. What kind of events that can be listed.
Provide details & criteria of what type of events are eligible to be listed on eventrr platform.
Events having a physical presence.
Event happening at physically located venues which are easily accessible by the public are only allowed for submission. Events which do not happen in any physical venue such as webinars, virtual events, online programmes etc are not considered for addition.
Events which are open to public.
eventrr is an open platform and used by over 20 million users globally to search and find events to attend. Hence, events which are open to the general public can be listed. Events such as having the criteria of invitation only, private events or eligible to be attended by very closed user group are not allowed.
Events with clear ownership.
Events having clear title ownership owned/co-owned by individuals, companies, organizations, community or government bodies are only allowed to be listed. Events which does not have clear ownership or there are no claimed owners or owned by the public are not allowed to be listed such as festivals, holidays, national holidays etc.
Professional events
eventrr is a professional platform and used by professionals with an aim to grow their network for business, professional networking, career growth, personal learning & development. Hence we only allow events which are professional in nature like trade shows, conferences, consumer fairs etc to be listed and do not allow casual, personal and entertainment events like concerts, festivals, parties, music shows, award shows, reunions, college fest, online courses, etc.
6. What do you look for in enterprise event management software?
Eventrr is a SaaS cloud-based platform that provides an integrated event solution for greater event registration, ticketing, email marketing, onsite preparations, etc., offered to various industries and businesses. Automate scoring, reporting, tracking the event leads, surveys, website building and many other options are available to organizers with no specific skills required for successful technology.
7. Who can leave a review?
Anyone who has visited at your event in the last two years can leave a review. You can also request a review from any previous guest, even if they didn’t book through a eventrrword site. Remember: just three or four reviews can double visitor /exhibitor interest in your listing!.
8. How do visitor leave a review?
If your visitor booked through us and hasn’t visited yet. We'll remind your guest to leave a review both during their visit and when they leave. The guest's review will appear on eventrrword sites that feature your listing. You can post a response to the review for other travelers to see. Simply go to Reviews and select Respond.
9. How do I manage visitor requests and inquiries?
A visitor request is a quick and easy way for new visitor to provisionally register your event online. If you’re using our online register/ticketing system, visitors/exhibitor will be able to make a provisional payment using the ‘Register Now’’ section on your listing. When they do, you’ll receive an email and text alert giving you 24 hours to accept the request before it expires.
10. What is an Inquiry?
An inquiry is a message of interest sent by a visitor through your event listing. It indicates the period they are looking to register and the number of people likes to visit. You’ll receive a text alert and an email notification every time a visitor sends an interest. You then have the option to either reply to the visitor’ inquiry or send a quote from your dashboard. You will find more information on creating, editing and sending a request.
11. why am I not receiving inquiries?
1. Is your email address correct? Go to Contact settings to check your contact details. If you’ve entered a visitor’s email address, all visitors and inquiries will be sent to that address.
2. Are emails being sent to your visitors email address
3. Are our emails going to your spam or junk folder? Search your folder to see.
4. Is there plenty of space in the inbox of your email account.
5. Do you have a Gmail account? Your inquiries may be dropping into another tab by mistake.
6 .If all of the above is correct, send yourself a test inquiry via the contact form on your listing. If you don’t receive that inquiry within a couple of hours, please contact us and we’ll investigate the problem for you.
Please note: internet service providers sometimes delay emails by a few hours.